Foros
Nuevos mensajes
Buscar en foros
Acceder
Regístrate
Novedades
Buscar
Buscar
Buscar solo en títulos
De:
Menú
Acceder
Regístrate
Install the app
Instalar
Foros
Software de Gestión
ERP
Aseguradora checa utiliza IBM Watson para analizar 1000 horas diarias de grabaciones de llamadas
JavaScript está desactivado. Para una mejor experiencia, por favor, activa JavaScript en el navegador antes de continuar.
Estás utilizando un navegador obsoleto. Este u otros sitios web pueden no ser mostrados correctamente.
Debes actualizarlo o utilizar un
navegador alternativo
.
Responder al tema
Mensaje
<blockquote data-quote="Alicia33" data-source="post: 25243" data-attributes="member: 23279"><p>IBM announced that Ceska pojistovna, one of the largest insurers in the Czech Republic and a member of the Generali Group introduced Expert Multichannel Multilingual Analyst platform (EMMA) powered by IBM Watson Explorer to search customer data from multiple touchpoints. EMMA developed by IBM Premier Business Partner Datera is using advanced content analytics to extract new insights from unstructured data. The call centre of Ceska pojistovna handled in 2016 more than 3.6 million calls and upwards of 600,000 other customer interactions, including e-mails and live support chats.</p><p></p><p>Más información en <a href="http://www.erp-spain.com" target="_blank">http://www.erp-spain.com</a></p></blockquote><p></p>
[QUOTE="Alicia33, post: 25243, member: 23279"] IBM announced that Ceska pojistovna, one of the largest insurers in the Czech Republic and a member of the Generali Group introduced Expert Multichannel Multilingual Analyst platform (EMMA) powered by IBM Watson Explorer to search customer data from multiple touchpoints. EMMA developed by IBM Premier Business Partner Datera is using advanced content analytics to extract new insights from unstructured data. The call centre of Ceska pojistovna handled in 2016 more than 3.6 million calls and upwards of 600,000 other customer interactions, including e-mails and live support chats. Más información en [url]http://www.erp-spain.com[/url] [/QUOTE]
Nombre
Verificación
¿Cuanto es 4-3+2?
Responder
Foros
Software de Gestión
ERP
Aseguradora checa utiliza IBM Watson para analizar 1000 horas diarias de grabaciones de llamadas
Arriba
